Total Care

What is total care?

Apple’s AppleCare is great, but you have to take it out during the first year of ownership, total care allows you to get breakdown mac-book-brokencover for Macs
that are up to 5 years old. If your mac has
a failed hard drive, one day it refuses to startup or Mail crashes every time you open it, MacAssist TotalCare has you covered

So what is and isn’t covered

Pretty much everything, apart from accidental damage. If you want to cover accidental damage too, you’ll need TotalCare plus.

•Mechanical breakdown of any component, for example hard drive, logic board, and screen.

• Software problems. Our lines will manned 9am – 5.30pm Monday Friday

How much will it cost?

TotalCare £100 a year, or £10 a month.

TotalCare Plus £150 a year, or £15 a month.

When can I get it?

We will be launching TotalCare early in 2016, please fill out the form below if you’re interested in finding out more details and to be notified when we launch the service.

Not ready to Book? Drop us a line below
Mac Assist
Reviewed from Google

4.6 out of 5 stars

gemma hennessey
gemma hennessey

5 out of 5 stars

posted 1 month ago

When my laptop broke a few weeks ago (Macbook air 2013), I was devastated- everything is on there and without it I couldn't work. I came to the shop quite teary, and fearing the worst. Luckily for me the staff were great- reassured me that worst case scenario I could retrieve my files, and said they could make a diagnosis in 3 days time. 3 days later I received the news that my laptop was fixed and ready to be picked up. It is good as new! I was really impressed with the speed, professionalism and kindness shown by the team, and really grateful for their help. If I were to have any problems again, I would be straight back there and also recommend it to my friends. So thanks again!!

Paul Geary
Paul Geary

5 out of 5 stars

posted 1 week ago

They were incredibly helpful, did everything quickly (much quicker than I anticipated) and offered helpful advice. Would definitely recommend.

Richard Smethurst
Richard Smethurst

5 out of 5 stars

posted 2 months ago

A life saver!!! These guys are brilliant. My Mac was in a bad way and on the other side of the world in New Zealand. Will sorted it out so quickly and it's been perfect every since.

John Slade
John Slade

5 out of 5 stars

posted 2 weeks ago

Wonderful service, wonderful people, very communicative. They couldn't find the intermittent fault preventing the iMac starting. I think that it may have been a dodgy connection to the main board, of which there are many. However, I opted for the ultrasonic deep clean and replacement of the heat conducting paste behind the processors, very worthwhile because it was overheating (does yours get very hot at the top?). There are many cases where overheating has been disastrous (including hard drive failure), so I would highly recommend this. In my case I wasn't worried about the fault being a major failure because I take backups and keep that drive hidden in the shed where it won't be stolen should nefarious turdy miscreants burgle the computer. THANK YOU MUCHLY MACASSIST. Charles (yes it's different to my Google name).