Total Care

What is total care?

Apple’s AppleCare is great, but you have to take it out during the first year of ownership, total care allows you to get breakdown mac-book-brokencover for Macs
that are up to 5 years old. If your mac has
a failed hard drive, one day it refuses to startup or Mail crashes every time you open it, MacAssist TotalCare has you covered

So what is and isn’t covered

Pretty much everything, apart from accidental damage. If you want to cover accidental damage too, you’ll need TotalCare plus.

•Mechanical breakdown of any component, for example hard drive, logic board, and screen.

• Software problems. Our lines will manned 9am – 5.30pm Monday Friday

How much will it cost?

TotalCare £100 a year, or £10 a month.

TotalCare Plus £150 a year, or £15 a month.

When can I get it?

We will be launching TotalCare early in 2016, please fill out the form below if you’re interested in finding out more details and to be notified when we launch the service.

Not ready to Book? Drop us a line below
Mac Assist
Reviewed from Google

4.6 out of 5 stars

Carrot
Carrot

5 out of 5 stars

posted 3 weeks ago

Defect was identified quickly the quote for repair was followed detailing cost and required action. Repair was effected and machine runs superb. I will not be using anyone else to rep[air my ageing machine. Great Communication. Great job.

Sean O'Keeffe
Sean O'Keeffe

4 out of 5 stars

posted 2 weeks ago

A diligent team of staff were able to offer helpful advice and speedy repair. Saved me a new machine.Thoroughly recommend!

gemma hennessey
gemma hennessey

5 out of 5 stars

posted 2 months ago

When my laptop broke a few weeks ago (Macbook air 2013), I was devastated- everything is on there and without it I couldn't work. I came to the shop quite teary, and fearing the worst. Luckily for me the staff were great- reassured me that worst case scenario I could retrieve my files, and said they could make a diagnosis in 3 days time. 3 days later I received the news that my laptop was fixed and ready to be picked up. It is good as new! I was really impressed with the speed, professionalism and kindness shown by the team, and really grateful for their help. If I were to have any problems again, I would be straight back there and also recommend it to my friends. So thanks again!!

Geoff Purkis
Geoff Purkis

5 out of 5 stars

posted 1 week ago

My MacBook Pro had 'frozen'. Callum very quickly and expertly diagnosed the problem. This involved replacing the hard drive. This was fitted very promptly at an acceptable price and Callum very patiently showed me how to download the data from my back-up hard drive on to the new disc. I would certainly recommend this business to friends and family.

Jonathan Couch
Jonathan Couch

5 out of 5 stars

posted 4 hours ago

Took my iMac in to have a new SSD installed to speed up performance and it works a treat. I delivered it to the shop on a Saturday morning and it was ready for collection on the following Wednesday. Great service and my iMac is back to its best!