Total Care

What is total care?

Apple’s AppleCare is great, but you have to take it out during the first year of ownership, total care allows you to get breakdown mac-book-brokencover for Macs
that are up to 5 years old. If your mac has
a failed hard drive, one day it refuses to startup or Mail crashes every time you open it, MacAssist TotalCare has you covered

So what is and isn’t covered

Pretty much everything, apart from accidental damage. If you want to cover accidental damage too, you’ll need TotalCare plus.

•Mechanical breakdown of any component, for example hard drive, logic board, and screen.

• Software problems. Our lines will manned 9am – 5.30pm Monday Friday

How much will it cost?

TotalCare £100 a year, or £10 a month.

TotalCare Plus £150 a year, or £15 a month.

When can I get it?

We will be launching TotalCare early in 2016, please fill out the form below if you’re interested in finding out more details and to be notified when we launch the service.

Not ready to Book? Drop us a line below
Mac Assist
Reviewed from Google

4.6 out of 5 stars

David Barrett
David Barrett

5 out of 5 stars

posted 2 weeks ago

After the initial consultation, the whole repair service was extremely efficient and handled seamlessly. After visiting the official retailer previously I was amazed at the price that I was quoted for the same job, and the service was quicker. On top of repairing the Macbook I was assisted with advice and a company recommendation for data recovery of the damaged hard drive.
I think this exemplifies the extra mile that the company go to ensuring that your needs are met or exceeded.
I would have no hesitation in recommending the service to friends and family.

James Rawson
James Rawson

5 out of 5 stars

posted 2 weeks ago

I had my Imac repaired by these guys November last year. The service provided was excellent. I had my mac back and working perfectly after about a week. They recovered and replaced my hard drive and kept me informed along the way. Reasonable cost too. I'd highly recommend them to anyone looking for mac repairs.

Tenley Snow
Tenley Snow

5 out of 5 stars

posted 1 month ago

Mac Assist(Fix My Broken Mac) was able to repair my Mac Air Laptop after I accidentally spilled a ton of chocolate milk on it. I did not think my Mac could be saved but Mac Assist did a bang up job and my computer seems good as new. We had Apple quote the repairs for my laptop and they quoted us £800 more than Mac Assist(Fix My Broken Mac)did. WOW! Mac Assist(Fix My Broken Mac) was quick, nice, helpful, knowledgeable and the price was right! I would recommend them to anyone.

Louis Osbourne
Louis Osbourne

5 out of 5 stars

posted 20 hours ago

Had my graphics processor replaced in my 2011 MacBook Pro. The Apple Store wouldn't handle the repair as they said that model is now obsolete, and they don't have parts. These guys did the initial repair, but then took it back and did it again when there were still some graphics issues. It took 4 weeks in total, but that was OK as I had a spare old machine and swapped over the SSD. All happy this end.