Total Care

What is total care?

Apple’s AppleCare is great, but you have to take it out during the first year of ownership, total care allows you to get breakdown mac-book-brokencover for Macs
that are up to 5 years old. If your mac has
a failed hard drive, one day it refuses to startup or Mail crashes every time you open it, MacAssist TotalCare has you covered

So what is and isn’t covered

Pretty much everything, apart from accidental damage. If you want to cover accidental damage too, you’ll need TotalCare plus.

•Mechanical breakdown of any component, for example hard drive, logic board, and screen.

• Software problems. Our lines will manned 9am – 5.30pm Monday Friday

How much will it cost?

TotalCare £100 a year, or £10 a month.

TotalCare Plus £150 a year, or £15 a month.

When can I get it?

We will be launching TotalCare early in 2016, please fill out the form below if you’re interested in finding out more details and to be notified when we launch the service.

Not ready to Book? Drop us a line below
Mac Assist
Reviewed from Google

4.6 out of 5 stars

Thomas Tillson
Thomas Tillson

4 out of 5 stars

posted 4 weeks ago

Very happy with the repair, which was effective, reasonably priced and carried out whilst I waited. I've knocked one star off because they can be difficult to contact sometimes. Having said that, this is a good place to have your Mac repaired and I would definitely use them again.

Shyrina Friths
Shyrina Friths

5 out of 5 stars

posted 2 weeks ago

One word to describe, is AWESOME! Found that my MacBook Air had been damned to the vintage pile according to Apple, therefore making it obsolete and a reason for them to refuse to work on it (it had sticky keys!). These guys are more than capable and provide such a fast, reliable service for a fraction of the price that Apple would charge. (I had my Mac back within a week, and that was whilst waiting for parts!). What I really appreciated was the commitment to me as a customer. Their communication with me was second to non always keeping me in the loop and seeking permission before any work was done. @MacAssist you have made a loyal customer here! Thank you for such a great service and for restoring my Mac.

Salman Parekh
Salman Parekh

5 out of 5 stars

posted 2 weeks ago

While Apple Store and Curry's were trying to rip me off for problems that didn't exist, and quoted me minimum £650 repair charge.
MacAssist was honest and repaired it for £250 only, and thus I'm able to leave this review with my fully functional macbook air :D .

I was resistant to trust them at first, but when couldn't afford the other choices, had to go to them; however once I visited and spoke to the person that dealt with me, I was satisfied right away.

Recommended :)

beth rinder
beth rinder

5 out of 5 stars

posted 3 months ago

I found the company online and chose it because the reviews were good and after watching Wills video believed that they were genuine. My MacBook Pro was virtually unusable having been virtually destroyed by my teenage daughter. Apple had suggested I buy a new one which wasn't an option for me. From first speaking to Will he accurately diagnosed the problems and sent an estimate to repair the laptop. I received regular updates once the work began and my laptop returned to me last week. It is now in perfect working order and in fact looks like a new laptop.
I'd highly recommend them. My only gripe was that upon receipt of my laptop, work didn't begin for a few weeks due to a backlog of work, however, as it was unusable for several months and I don't need it for work I was able to wait. That being said I would definitely use them again!