Total Care

What is total care?

Apple’s AppleCare is great, but you have to take it out during the first year of ownership, total care allows you to get breakdown mac-book-brokencover for Macs
that are up to 5 years old. If your mac has
a failed hard drive, one day it refuses to startup or Mail crashes every time you open it, MacAssist TotalCare has you covered

So what is and isn’t covered

Pretty much everything, apart from accidental damage. If you want to cover accidental damage too, you’ll need TotalCare plus.

•Mechanical breakdown of any component, for example hard drive, logic board, and screen.

• Software problems. Our lines will manned 9am – 5.30pm Monday Friday

How much will it cost?

TotalCare £100 a year, or £10 a month.

TotalCare Plus £150 a year, or £15 a month.

When can I get it?

We will be launching TotalCare early in 2016, please fill out the form below if you’re interested in finding out more details and to be notified when we launch the service.

Not ready to Book? Drop us a line below
Mac Assist
Reviewed from Google

4.7 out of 5 stars

Vikesh Khinda
Vikesh Khinda

5 out of 5 stars

posted 1 week ago

Macbook Pro 17" became almost unusable, originally booked in with Apple genius bar however was fortunate to come across Mac Assist after searching the net. Cancelled my genius bar appointment, best decision made as Mac Assist will truly spend the time and effort to fix your mac in my view better then apple would have considering the age of my mac. Took the time to fix my logic board as well as upgraded my hard drive to a ssd, mac is now running like new. The aftercare from Mac Assist is great also, they are always on hand to take your call and any issues they will sort it. Would definitely recommend.

Sophie Gardner
Sophie Gardner

5 out of 5 stars

posted 4 weeks ago

Really efficient and quick to help. Chap I spoke to on the phone was helpful! £30 pounds for a UPS box is a bit steep though! I have those lying around the office... Nonetheless super chuffed with the service. Laptop seems to be running perfectly.

julie56
julie56

5 out of 5 stars

posted 1 month ago

my mac was running slow for quite some time and I thought that perhaps it had been a battery problem I was almost about to take it upon myself to fix it but I took my mac down to the friendly people at Mac Assist and they assured me my battery was fine and didn't need replacing but fixed me up with a new hard drive. My laptop has been a lot faster since and it has made big difference!

George Irwin
George Irwin

5 out of 5 stars

posted 4 weeks ago

A realy nice experience, probably because the people were pleasant and helpful. I was lost without my mac but they sorted it and it's back as good as new. Maybe it's because i've grown grown accustomed to bad service and surly rude people but it was like a breath of fresh air dealing with Mac Assist and I can't recomend them enough. Would not hesitate to deal with them again if I had to.

Jennica Legarta
Jennica Legarta

5 out of 5 stars

posted 2 months ago

Mac assist fixed my iPhone 5s when I thought it was going to end up dead! Had minor hiccups but considering I was desperate it was a very good job. I ended up getting a new phone anyway but the assistance and service has been fantastic, not to mention the pricing. Would recommend to everyone with APPLE products, 100%