Total Care

What is total care?

Apple’s AppleCare is great, but you have to take it out during the first year of ownership, total care allows you to get breakdown mac-book-brokencover for Macs
that are up to 5 years old. If your mac has
a failed hard drive, one day it refuses to startup or Mail crashes every time you open it, MacAssist TotalCare has you covered

So what is and isn’t covered

Pretty much everything, apart from accidental damage. If you want to cover accidental damage too, you’ll need TotalCare plus.

•Mechanical breakdown of any component, for example hard drive, logic board, and screen.

• Software problems. Our lines will manned 9am – 5.30pm Monday Friday

How much will it cost?

TotalCare £100 a year, or £10 a month.

TotalCare Plus £150 a year, or £15 a month.

When can I get it?

We will be launching TotalCare early in 2016, please fill out the form below if you’re interested in finding out more details and to be notified when we launch the service.

Not ready to Book? Drop us a line below
Mac Assist
Reviewed from Google

4.7 out of 5 stars

Sophie Gardner
Sophie Gardner

5 out of 5 stars

posted 1 month ago

Really efficient and quick to help. Chap I spoke to on the phone was helpful! £30 pounds for a UPS box is a bit steep though! I have those lying around the office... Nonetheless super chuffed with the service. Laptop seems to be running perfectly.

Vikesh Khinda
Vikesh Khinda

5 out of 5 stars

posted 1 month ago

Macbook Pro 17" became almost unusable, originally booked in with Apple genius bar however was fortunate to come across Mac Assist after searching the net. Cancelled my genius bar appointment, best decision made as Mac Assist will truly spend the time and effort to fix your mac in my view better then apple would have considering the age of my mac. Took the time to fix my logic board as well as upgraded my hard drive to a ssd, mac is now running like new. The aftercare from Mac Assist is great also, they are always on hand to take your call and any issues they will sort it. Would definitely recommend.

James
James

5 out of 5 stars

posted 1 week ago

I contacted MacAssist after a local repairer failed to fix damage to a Mac book Pro Retina 15" caused by a minor liquid spill. MacAssist provided excellent service from the start, with regular email updates to keep me in the loop, and the problem was fixed in 4 days at a fair cost. I would definitely use the service again and on the strength of this episode would have no hesitation in recommending the company.

Andy Nickson
Andy Nickson

5 out of 5 stars

posted 2 weeks ago

Very good experience, got my iMac hard disk replaced and it is now faster than ever. Saved me buying a new Mac, highly recommended.

julie56
julie56

5 out of 5 stars

posted 2 months ago

my mac was running slow for quite some time and I thought that perhaps it had been a battery problem I was almost about to take it upon myself to fix it but I took my mac down to the friendly people at Mac Assist and they assured me my battery was fine and didn't need replacing but fixed me up with a new hard drive. My laptop has been a lot faster since and it has made big difference!